Lumos people have accumulated years of business experience, working with countless clients, many of whom are blue chip and as well as small or mid-sized organisations.

Global Technology Player

A recent assignment with a blue chip technology supplier involved creating and developing a value proposition to assist in expanding a particular market sector. An important part of this work was providing insight and training to the sales team about the sector, the particular issues and difficulties it faces, from a historical, current and future perspective.

With this knowledge, the client was able to engage with prospects and clients on a more informed basis, enabling them to raise their game – and start down the road of becoming a trusted advisor rather than a commoditised supplier. The client was able to identify opportunities it would have otherwise missed in terms of selling existing products and developing new products. This has enabled them to steal a march on their competition.

New Internet Company

An engagement with an internet start-up required a new sales function and the creation of a corporate customer base for its new web service.

Inside nine months, a sales team was in place, sector strategies had been designed and agreed and 100 new name customers had been won.  Within the same time frame the company established itself as the largest vendor in their core sector.

Global Offshore Services Provider

A quality initiative based on the CMMi/TMMi international standard at an offshore services organisation resulted in spectacular business results:

• Creation of empowered teams with enthusiasm for adoption and implementation of the CMMi standards

• Delivery of zero defect IT developments, including large projects of over 2000 function points

• Significant increases in estimation accuracy, on-time deliveries and hence profitability.

Technology Services Provider

Creation of a new business process outsourcing (BPO) service line for a technology services vendor resulted in:

• Winning two large new name clients

• Establishment of specialist BPO services for the insurance sector

• Creation of a team of 1000 consultants

• Profitable long-term multi-million business.

Telecoms

This client constructed an enterprise-wide risk management framework and had identified a number of critical risks it needed to manage and control.  For its key risks, the client wanted a detailed understanding of each risk to improve its risk management and control.

The assignment helped the client understand the root cause of each risk as well as the potential impact to the success of the company’s strategic goal. This helped the client understand the information it needed to collate and monitor, as well as the areas it needed to manage to reduce the likelihood and effect of the risk.